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HIGH phishing Last reported: 15 Sept 2026 Share

Supplier changes bank details by email — your payment lands in a fraudster's account

Fraudsters spoof or hack a supplier's email and send a fake 'bank account change' notice. The company pays a real invoice to the fraudster's account. Pune firms lost ₹56 lakh and ₹73 lakh in separate cases; a .com→.cam domain swap cheated a polymer company ₹10 lakh.

Also known as: vendor email compromise, supplier bank account change scam, BEC vendor fraud, fake invoice bank details fraud, business email compromise India, domain spoof supplier fraud

What to do right now

  1. 1 Never update a supplier's bank details based on email alone — call the supplier on a number from your records, not from the email
  2. 2 Verify every bank-detail change through a second, out-of-band channel (phone call, in-person, supplier's official website)
  3. 3 Check the sender domain carefully for character swaps — one changed letter creates a convincing lookalike domain
  4. 4 If a payment has already gone to a fraudulent account, call your bank's fraud helpline immediately to initiate a NEFT/RTGS recall — every hour matters
  5. 5 Report at https://cybercrime.gov.in or call 1930 (national cyber helpline).

Red flags

  • ⚠ An email from a known supplier saying their bank account details have changed — always verify by calling the supplier's registered number, not a number in the email
  • ⚠ The sender domain looks almost identical to the real supplier but has a one-letter swap (.com → .cam, .co.in → .c0.in)
  • ⚠ The email arrives shortly before a large payment is due, creating urgency to update records before the transfer
  • ⚠ The new account is in a different bank or city than all previous payments to that supplier
  • ⚠ The email asks you to update your system with new details before the 'old account closes on a specific date'

Known variants

  • Domain lookalike variant: attacker registers a one-character-swapped domain (.cam instead of .com) and sends payment instructions from it. Finance team sees the familiar display name and misses the domain swap. Pune polymer firm lost ₹10 lakh (July 2026); Vadodara trader lost ₹19.75 lakh (September 2026).

    Last seen: 9/9/2026

Sources

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