is that a scam?
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Is “someone sent money by mistake on cash app and asking for it back” a scam?

Yes — this is a known, dangerous scam.

A stranger sends you money on Zelle, Venmo, Cash App, or PayPal — then messages you saying it was a mistake and asking you to send it back. The original transfer was funded by a stolen card or hacked account; sending it back from your own funds means you lose the money once the original is reversed.

How to tell

  • An unsolicited payment from a name you don't recognize
  • A frantic message ('please my husband is sick, I sent that money for surgery') asking you to send it back to a different account or phone number
  • Pressure to act fast before they 'lose access' or 'get in trouble'
  • The amount is round and just under a typical fraud threshold ($500-$1,500)

What to do right now

  1. 1 Do not send the money back. Do not touch it
  2. 2 Contact the payment app's support directly through the official app — not by clicking links in any message you received
  3. 3 Let the payment platform handle the reversal of the original mistaken transfer. They have processes for this
  4. 4 If they pressure you with threats or sob stories, block them and screenshot the conversation
  5. 5 Report to the FTC at https://reportfraud.ftc.gov and the FBI's IC3 at https://www.ic3.gov.

Full guidance, red flags, variants & official sources

PayPal or Venmo "sent you money by mistake" and asks for a refund →