is that a scam?
HIGH banking

Is “got a whatsapp message about upi cashback is it fake” a scam?

Yes — this is a known, dangerous scam.

A WhatsApp message or app notification claiming to be from Google Pay, PhonePe, or Paytm says you have a cashback of ₹500–₹2,500 waiting. To "claim" it you must scan a QR or enter your UPI PIN. Entering the PIN deducts the amount from your account.

How to tell

  • Real UPI cashback is credited automatically — it never asks you to enter your PIN to receive money
  • Message comes from WhatsApp or a third-party number — not from inside the UPI app
  • Cashback amount is suspiciously specific (₹2,143) to look real
  • QR code or 'collect request' opens your UPI app with a payment screen, not a receive screen

What to do right now

  1. 1 Never enter your UPI PIN to RECEIVE money. UPI PIN is only ever entered to send money
  2. 2 Genuine cashback from Google Pay / PhonePe / Paytm appears as a notification inside the app's transaction history, with no action needed from you
  3. 3 If you see a 'collect request' or 'payment screen' when claiming cashback — that is the scam. Cancel and block
  4. 4 If you entered your PIN, contact your bank's fraud line within minutes and block UPI temporarily through your bank's app
  5. 5 Report at https://cybercrime.gov.in or call 1930 (national cyber helpline).

Full guidance, red flags, variants & official sources

"Google Pay" message says you won cashback — enter your UPI PIN →