HIGH phishing
Is “electricity bill disconnection sms scam” a scam?
Yes — this is a known, dangerous scam.
An SMS or WhatsApp claiming to be from your electricity board (BSES, MSEDCL, BESCOM, etc.) says your supply will be disconnected tonight because of an unpaid bill. A "linesman" or "officer" then calls and asks you to install Quick Support or AnyDesk to fix the payment.
How to tell
- ⚠ Real electricity boards never send WhatsApp messages with a personal phone number to contact
- ⚠ The amount is small (₹500-₹2,000) and the deadline is unreasonably short (tonight, in 2 hours)
- ⚠ Caller asks you to install AnyDesk, Quick Support, RustDesk, or a 'KSEB / BESCOM customer app' that's an APK
- ⚠ Caller asks you to make a 'test payment' of ₹1 or ₹10 via UPI to 'register your meter number'
What to do right now
- 1 Do not install any app the caller suggests. Real electricity boards have their own published apps; install them from the Play Store, not from links sent over WhatsApp
- 2 Hang up. Look up your electricity board's official customer-care number (printed on a previous bill) and call them to verify
- 3 Real disconnection always follows multiple written notices over weeks — not a same-day SMS
- 4 If you installed any 'support' or 'server' or 'refund app' or remote-access app at the scammer's request (AnyDesk, TeamViewer, Quick Support, etc.), run free SeraphSecure (https://www.seraphsecure.com) to detect and remove it.
- 5 Report at https://cybercrime.gov.in or call 1930 (national cyber helpline).
Was remote-access software installed?
If a scammer asked you to install AnyDesk, TeamViewer, Quick Support, or any remote-access app, your device may still be compromised.
Run SeraphSecure to detect and remove it →Full guidance, red flags, variants & official sources
SMS says your electricity will be cut tonight at 9:30 PM →