is that a scam?
HIGH investment

Is “asked to pay gst to release insurance maturity payout” a scam?

Yes — this is a known, dangerous scam.

A caller pretends to be from IRDAI, LIC, or your insurance company. They say a policy you forgot about has matured or lapsed, and a large refund of ₹3 lakh-₹10 lakh is waiting. To claim it, you must pay GST, processing fees, or "stamp duty" upfront.

How to tell

  • Caller knows your name, an old address, and sometimes an old (real) policy number — bought from a data leak
  • Promised refund is large (₹3,00,000 to ₹10,00,000) and grows with each call
  • You are asked to pay GST, processing fee, stamp duty, or 'TDS unlock' before the refund is released
  • IRDAI never calls policyholders. They do not handle individual refunds — your insurer does

What to do right now

  1. 1 Hang up. IRDAI and the LIC central office never call you to release a refund. Real maturity payouts go to your registered bank account automatically
  2. 2 Look up your insurance company's official customer-care number on their website or your physical policy bond and call them directly to check
  3. 3 If you have already paid fees, stop paying. The 'last fee' never ends. Do not wire more money hoping to recover
  4. 4 Call your bank's fraud line to report the transactions and attempt a reversal
  5. 5 Report at https://cybercrime.gov.in or call 1930 (national cyber helpline).

Full guidance, red flags, variants & official sources

A caller claims your old LIC or insurance policy has lapsed and offers a refund →