What are the red flags of this scam?

You receive an unexpected text or message claiming to be DoorDash or Uber Eats support about a refund, order, cancellation, or payment problem • The message asks for a one-time verification code — real support teams never ask for this • You are told your account will be suspended unless you confirm your login details immediately • The contact arrives via SMS, WhatsApp, or a personal phone call rather than through the official app • As a delivery worker, your earnings or payment settings have been changed without your action

What should I do if this happened to me?

Never share your one-time verification code or login password — legitimate platform support will never ask for it • Contact DoorDash or Uber Eats only through the official help section inside the app, not by responding to unsolicited messages • If your delivery account has been compromised, change your password immediately and contact the platform's official support • Check your payment settings and saved bank account details for any unauthorised changes • Report to Scamwatch at https://www.scamwatch.gov.au/report-a-scam or ReportCyber at https://www.cyber.gov.au/report.

HIGH delivery Last reported: 23 Sept 2026 Share

A fake DoorDash or Uber Eats support message steals your login or redirects your earnings

Q: Is this a scam?

Yes. This is a documented scam pattern. Scammers impersonate DoorDash or Uber Eats support via SMS or in-app message, claiming a payment problem, order issue, or account alert. They request a one-time code or login credentials, then hijack accounts to redirect earnings or drain stored payment details.

Scammers impersonate DoorDash or Uber Eats support via SMS or in-app message, claiming a payment problem, order issue, or account alert. They request a one-time code or login credentials, then hijack accounts to redirect earnings or drain stored payment details.

Also known as: DoorDash scam Australia, Uber Eats support impersonation, food delivery driver phishing, gig worker account takeover

Already happened to you? Do this in the next few minutes

1 Call your bank or card's fraud line right now. Use the number on the back of your card — not any number from the message or caller. Ask them to stop or reverse the payment and freeze the account.
2 If you paid by gift card, wire, or an app (Zelle, Venmo, Cash App): contact that company immediately and report it as fraud. Acting fast sometimes recovers the money.
3 Report to the FBI at ic3.gov and the FTC at reportfraud.ftc.gov. The sooner, the better.

What to do right now

1 Never share your one-time verification code or login password — legitimate platform support will never ask for it
2 Contact DoorDash or Uber Eats only through the official help section inside the app, not by responding to unsolicited messages
3 If your delivery account has been compromised, change your password immediately and contact the platform's official support
4 Check your payment settings and saved bank account details for any unauthorised changes
5 Report to Scamwatch at https://www.scamwatch.gov.au/report-a-scam or ReportCyber at https://www.cyber.gov.au/report.

Red flags

⚠ You receive an unexpected text or message claiming to be DoorDash or Uber Eats support about a refund, order, cancellation, or payment problem
⚠ The message asks for a one-time verification code — real support teams never ask for this
⚠ You are told your account will be suspended unless you confirm your login details immediately
⚠ The contact arrives via SMS, WhatsApp, or a personal phone call rather than through the official app
⚠ As a delivery worker, your earnings or payment settings have been changed without your action

Already happened to you? Do this in the next few minutes

What to do right now

Red flags

Sources