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HIGH government impersonation Last reported: 15 Oct 2026 Share

A caller says you owe the ATO tax and police are coming unless you pay by gift card

A caller claims to be from the ATO saying you have unpaid tax and there is a warrant for your arrest. Pay immediately by Bitcoin, iTunes/Google Play cards, or bank transfer to a "holding account" — or police, AFP officers, and Immigration will come to your address. The ATO never demands payment by gift card and never threatens arrest by phone.

Also known as: fake ATO tax debt call, ATO arrest warrant scam, Australian Taxation Office phone scam, myGov / ATO impersonation call

What to do right now

  1. 1 Hang up. The ATO does not threaten arrest or demand payment by phone. Real ATO tax debts are notified by letter to your myGov inbox and resolved via https://www.ato.gov.au
  2. 2 Check your actual tax position by logging into myGov at https://my.gov.au — type the URL yourself, do not use any link the caller sends
  3. 3 Verify by calling the ATO on 1800 008 540 (the ATO's Scam reporting line) or the number on your last ATO letter — never call back the number that just rang you
  4. 4 If you have already sent money or gift-card codes, contact your bank and the gift-card issuer immediately — some transactions can be reversed within hours
  5. 5 If you installed any 'support' or 'server' or 'refund app' or remote-access app at the scammer's request (AnyDesk, TeamViewer, Quick Support, etc.), run free SeraphSecure (https://www.seraphsecure.com) to detect and remove it.
  6. 6 Report to Scamwatch at https://www.scamwatch.gov.au/report-a-scam or ReportCyber at https://www.cyber.gov.au/report.

Was remote-access software installed?

If a scammer asked you to install AnyDesk, TeamViewer, Quick Support, or any remote-access app, your device may still be compromised.

Run SeraphSecure to detect and remove it →

Red flags

  • ⚠ A caller claims to be from the ATO and threatens arrest, deportation, or an AFP warrant for unpaid tax
  • ⚠ Payment demanded by Bitcoin, iTunes gift cards, Google Play cards, Amazon vouchers, or cardless cash — the ATO never accepts these
  • ⚠ You are told not to hang up while you drive to a Bitcoin ATM or newsagent to buy the cards
  • ⚠ Caller ID displays a real ATO number (13 28 61) or an 02 Canberra number — this is number spoofing, not proof
  • ⚠ The caller has some real information about you (name, address) — data brokers and past breaches supply these details
  • ⚠ A second 'AFP officer' or 'Immigration officer' comes on the line during the same call to reinforce the urgency

Known variants

  • 'Australia Post fine' variant: caller pretends to be from Australia Post claiming you have unpaid customs duty on a parcel and threatens the parcel will be destroyed and you'll be fined by ATO/AFP for smuggling. Payment by gift card demanded. Same script, different pretext.

    Last seen: 6/10/2026

  • ACCC or NASC impersonation: caller spoofs a real ACCC number, claims you are a fraud victim in a national investigation, requests personal details or a fee to 'release compensation'. ACCC never cold-calls. Multicultural-community variants use other languages, misusing 'ACCC' to name an unrelated organisation.

    Last seen: 9/27/2026

  • ATO email malware: email says 'you have a new payment update' or 'review your income statement' — clicking the link downloads malicious remote desktop software (AnyDesk, RDC) giving scammers full device access. Email is timed to tax lodgement season. ATO never sends links; always log in directly at my.gov.au.

    Last seen: 9/30/2026

  • ATO crypto non-KYC wallet email: email claims you hold cryptocurrency in a 'non-KYC decentralised wallet' and must call a number immediately to declare it or face legal action. May include attachments. The ATO never emails demands about undeclared crypto; any such contact is a scam — ignore, do not call, do not open attachments.

    Last seen: 10/3/2026

  • AUSTRAC money laundering impersonation: caller posing as AUSTRAC investigator claims your bank accounts are under investigation for money laundering. Warns AUSTRAC will freeze your accounts unless you transfer funds to a 'holding account for safe-keeping'. Moves contact to WhatsApp. AUSTRAC never contacts the public unexpectedly or requests fund transfers.

    Last seen: 10/5/2026

  • ATO fake appointment email: email says an ATO phone appointment has been scheduled with date and time, directing you to open an attachment to reschedule or access services. The attachment links to a fake myGov sign-in page harvesting credentials and SMS codes — not malware. The ATO never emails attachments containing myGov sign-in links.

    Last seen: 10/14/2026

  • Fake AUSTRAC compliance officer targets businesses (real estate, accountants, jewellers) — sectors under active AML/CTF enforcement — claiming a compliance violation and demanding crypto payment or business records. Moves to WhatsApp; may cite real staff names. AUSTRAC never requests crypto payment or contacts businesses via WhatsApp.

    Last seen: 10/15/2026

Sources

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